How to make an appointment at South Korea’s ELVIA Dermatology? Chinese-language reservation process, 40,000 South Korean won in reservation fees can be applied as a discount, and a maximum of 10 people are allowed to attend the full training session on the same day.

Want to go to the Sofwave clinic or the Rejuran treatment at the ELVIA Dermatology in South Korea, but don’t know how to make an appointment? Don’t worry—this article will guide you step by step: from adding WeChat, paying the reservation fee, to checking in at the clinic. It explains everything, including whether the 40,000 South Korean won reservation fee can be discounted, how to secure a spot since only 10 people are allowed per day, and what to do if you need to change the appointment date at the last minute. Save this information and refer to it before your next trip to South Korea.

ELVIA Dermatology’s Appointment Booking Process: We recommend using WeChat at Hannah972.

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The most recommended way to make an appointment with ELVIA Aivia at present is to add Hannah972 on WeChat for direct contact. Communication in Chinese is completely seamless, so there’s no need to worry about not knowing Korean or having trouble understanding the appointment form. Hannah will help you confirm the doctor’s availability, answer any pre-treatment questions, and even arrange interpretation services for consultations. Throughout the entire process, someone will be available to assist you, so sisters who are traveling to South Korea for medical aesthetics treatment for the first time can rest assured.

In addition to WeChat, ELVIA can also be booked through the BeautsGO platform. The difference between these two methods is as follows: On WeChat, Hannah972 responds relatively quickly (usually within 1 hour), and it is possible to directly send photos to the clinic director for review; online consultations can also help determine whether your skin type is suitable for certain treatments. On the other hand, the BeautsGO platform is more suitable for those who have already decided on the specific treatment they want to undergo and simply need to quickly schedule a appointment. If you are not sure which treatment is right for you, it is recommended that you consult via WeChat first.

• WeChat: Hannah972 — Our top recommendation! Chinese-speaking customer service will respond within 1 hour. You can also send photos for online consultations, and we will assist you with arranging translations.
• The BeautsGO platform is perfect for experienced users who have already decided on their treatment plans. You can simply select a date and schedule your appointment online.
• Official KakaoTalk – Primarily in Korean, suitable for customers who understand Korean.

5-step Chinese reservation process for ELVIA Dermatology (WeChat version)

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The following are the complete 5 steps for booking an appointment with ELVIA through WeChat user Hannah972, from adding the service to confirming the appointment—each step includes detailed instructions on how to proceed. Three of my friends have already used this process to schedule appointments with Sofwave, and they didn’t encounter any difficulties at all.

Step 1: Add Hannah972 on WeChat. Open WeChat, searc
h for “Hannah972”, and send a friend request, noting “South Korea Medical Aesthetics Consultation” in the message. Hannah will approve your request within 1 hour – much faster than you might expect.

Step 2: Inform Hannah of your requirements and send her
photos. Specify the treatment you want to undergo (such as Sofwave, Rejuran, Filler injections, etc.), the approximate time you plan to travel to South Korea, and the skin issues that concern you the most. It is recommended that you send Hannah a photo of your bare face; she will then forward it to the clinic director for an initial assessment of whether your skin condition is suitable for the treatment. This is extremely important, as not everyone is suitable for Sofwave. Making sure you understand this in advance can prevent you from making a unnecessary trip.

Step 3: Confirm the date and time. Hannah
will help you check the availability of the clinic director’s appointment times based on your preferred dates. Please provide at least 2–3 date options, as ELVIA can only accommodate 10 clients per day, and the slots during peak hours (Friday afternoons and Saturday mornings) are often filled up quickly. Once a suitable appointment time is confirmed, Hannah will assign you a confirmation number for the reservation.

Step 4: Payment of a reservation fee of 40,000 South Korean won
Afte
r the appointment date is confirmed, you need to pay a reservation fee of ₩40,000 to secure your spot. Payment methods include WeChat Pay, Alipay, or bank transfer in South Korea. This amount will be directly deducted from the treatment cost on the day of your visit; it is not an additional charge. In other words, you are only paying a small portion of the total cost in advance. If you are unable to attend at the last minute, you can get a full refund by notifying us 48 hours in advance.

Step 5: After receiving the appointment confirmation and a reminder to
complete the payment upon arrival at the clinic, Hannah will send a detailed confirmation message, including the clinic address (in both Korean and Chinese), instructions for finding the subway exit, the recommended arrival time (10 minutes in advance), as well as pre-operative precautions (such as whether fasting is required or whether makeup is allowed). The day before your visit, Hannah will send another reminder, which is really considerate of her.

A detailed explanation of the 40,000 Korean won reservation fee system: Can it be refunded? Can it be used as a discount?

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This is probably the part that everyone is most concerned about. ELVIA’s deposit system is very transparent: a deposit of 40,000 Korean won (approximately NT$900) is enough to secure a spot, and this amount will be directly deducted from the treatment fee upon arrival at the clinic, without any additional charges. Below, we have listed all possible scenarios for your reference; you can simply compare them with your own situation.

• Reservation fee: ¥400,000 (approximately NT$900). This fee is uniform for all services and will not be higher just because the Sofwave treatment is included.
• Payment methods: WeChat Pay / Alipay / Bank transfer to South Korea Bank (Hannah will provide the payment QR code or bank account information).
• Discount upon arrival at the clinic: ¥400,000 will be fully deducted from the treatment fees of the same day; it is not an additional service fee.
• Cancellation and refund policy: If notified ≥48 hours in advance, a full refund will be issued; if notified less than 48 hours in advance, no refund will be given, but the service can be rescheduled once.
• Rescheduling Rules: Each person is entitled to 1 free rescheduling opportunity (with a 24-hour advance notice); for any subsequent rescheduling attempts, the reservation fee must be paid again.
• No-show: If the patient does not arrive on the scheduled day and fails to notify in advance, the reservation fee will not be refunded, and it will also affect their priority for future reservations.

In short: The charge of 40,000 Korean won is not an overcharge; it actually represents “paying a portion of the treatment fee in advance,” so the amount due on the day of the appointment will be reduced by 40,000 won. If you cancel two days in advance, the full amount will be refunded – this is indeed a very reasonable system. Compared to some clinics in Seoul that charge reservation fees of 100,000 to 200,000 Korean won, ELVIA is truly much more customer-friendly in this regard.

How can one secure a spot when ELVIA only accepts 10 people per day? Strategies for booking during the peak reservation period.

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ELVIA, represented by the director system where the director personally oversees the treatment of each client, is precisely what ensures quality. However, this also means that the number of clients that can be received each day is limited. The specific limit varies depending on the type of treatment, but generally, no more than around 10 clients are accepted per day. Below are some tips I have compiled to help you secure a spot.

Current situation during peak
periods: Friday afternoons and Saturday mornings are the most popular times (many Taiwanese women arrange flights for the weekend or take half a day off on Fridays). Reservations for these periods usually need to be made 2-3 weeks in advance. Mondays to Thursdays are relatively easier to book; a reservation made 1 week in advance will generally secure a spot. If your schedule is more flexible, Hannah recommends choosing weekdays, as it’s easier to get a reservation, and the clinic director won’t have to cut short your treatment time due to tight schedules.

• 🥇 The hardest times to schedule appointments are on Friday afternoons and Saturday mornings – you need to book at least 2-3 weeks in advance.
• 🥈 Medium: All days from Tuesday to Thursday → You can book 1 week in advance.
• 🥉 The best time to book: All day on Monday – sometimes, even if you inquire the day before, there are still available spots.
• ⛔ Rest Days: Sundays are off, no consultations available.

3 Practical Tips for Securing a Spot:

• Tip 1: Provide three date options – don’t just give her one date. Give Hannah a range, such as “Any day between June 15th and June 18th,” so she can help you find the earliest available time slot.
• Tip 2: Book your appointment first, then buy your ticket – Many people are used to booking their flight ticket before making an appointment at a clinic, only to find that the desired date is already full. It’s recommended to do it the other way around: First, secure a spot at ELVIA, and then purchase your ticket for that same date.
• Tip 3: Be aware of South Korea’s public holidays – During national holidays in South Korea (such as Mid-Autumn Festival and Spring Festival), clinics are also closed. Remember to check in advance before your trip.

On days when there are a large number of appointments, the vice president can also attend consultations to assist with the treatment, but the primary responsibility still lies with the president. This means that even in times of high demand, ELVIA will not compromise on quality in order to meet deadlines—this is precisely the greatest advantage of the single-president system.

After the reservation is confirmed: The complete process on the day ELVIA arrives at the clinic

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After your appointment is confirmed, what do you need to do on the day of your visit? The following is a detailed step-by-step guide from the moment you enter the clinic until you leave, so you can be prepared and avoid any confusion on-site.

① Arrive 10 minutes in advance. Follow the map direct
ions provided by Hannah to reach the clinic, and then inform the receptionist of your reservation number and name. Since ELVIA only accepts a limited number of clients each day, the receptionist usually already knows which foreign clients will be coming today.

② Fill out the consultation form and undergo a skin examination
. You will need to provide basic information and answer a medical history questionnaire (there is a Chinese version available, so don’t worry). Afterwards, a nurse will conduct a skin examination using specialized equipment to analyze your Collagen loss and skin type data. These details will be directly provided to the clinic director for reference. This examination is essential before undergoing treatments such as Sofwave or fillers, as it determines the appropriate energy settings and treatment depth.

③ Personal consultation with the
director: The director will personally examine your skin condition and review your test results, and discuss the treatment plan with you. If you make an appointment through WeChat at Hannah972, a Chinese translator will be present during the consultation (arranged by Hannah), ensuring that there are no communication barriers. The director will explain today’s treatment process, expected results, and post-treatment precautions. This is precisely what makes ELVIA stand out—the same director is in charge throughout the entire process, from consultation to treatment.

④ Treatment + Post-treatment Care: The direc
tor personally operates the equipment or performs injections, with nurses assisting throughout the process. The treatment duration varies depending on the procedure: Sofwave for the entire face takes approximately 40–50 minutes, Rejuran injections take around 30 minutes, and fillers require 20–30 minutes. After the treatment, nurses will provide basic post-treatment care (such as applying ice packs and soothing masks) and instruct you on how to maintain the results at home.

⑤ On the day of settlement, you can go to the
counter to pay for all the expenses (a reservation fee of ₩40,000 will be automatically deducted). We accept credit cards, WeChat Pay, and Alipay. If you need a tax refund receipt, don’t forget to ask the staff at the counter. Before leaving, you will receive a post-treatment care kit (including repair cream and sunscreen), and then you can go shopping.

When making your reservation, don’t forget about ELVIA’s points reward program.

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ELVIA has a hidden benefit that many customers are not aware of – the points reward system. Remember to confirm with Hannah the total amount you have spent during your treatments to see if you have already reached the threshold for receiving rewards.

• Accumulate a total consumption of ₩5 million or more → Receive ₩500,000 in bonus points (usable for discounting on your next treatment).
• Accumulate purchases totaling ₩10 million, and receive a free bonus of ₩1.5 million in points.
• Accumulate a total consumption of ¥20 million or more → Receive ¥3 million in bonus points for free.

These points can be directly used to offset subsequent treatment costs, which essentially means “the more treatments you receive, the more you save”. If you plan to undergo a full-face Sofwave treatment (around ₩1.2 million), Rejuran treatment (around ₩450,000), and multiple filler injections at once, you may accumulate enough points to reach the threshold of ₩5 million. Next time you come for treatment, you can use these ₩500,000 in points to offset part of the cost. Don’t forget to ask Hannah about your current point accumulation status when making your appointment!

Why does ELVIA give priority to making reservations through WeChat account Hannah972?

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Many Taiwanese girls ask, “Can’t I just click directly on BeautsGO? Why do I need to add WeChat as well?” To be honest, you can make appointments through both channels, but adding WeChat offers several advantages that BeautsGO doesn’t provide.

• You can send photos to the director for an initial assessment. Unfortunately, the BeautsGO platform doesn’t allow photo uploads, but you can directly send bare-faced photos via WeChat at Hannah972, or indicate the areas you’re concerned about, so that the director can get a better understanding of your skin condition before you arrive.
• Instant Chinese responses — Hannah is a Chinese-speaking customer service representative. You can ask any questions regarding prices, post-treatment care, or transportation directly in Chinese; there’s no need to worry about translation software making mistakes.
• Flexible adjustments: If you need to add an additional treatment temporarily or switch to a combined treatment plan (such as Sofwave + Radiesse + Rejuran), simply contact Hannah via WeChat, and she will help you confirm the feasibility with the clinic director.
• Post-treatment follow-up: After returning home following your treatment, if you encounter any post-operative issues, you can directly contact Hannah via WeChat. She will assist you in communicating them with the hospital director.
• Exclusive Offer Notice — ELVIA occasionally offers special discounts or limited-time packages, and Hannah will notify Seoul I WeChat friends as soon as such offers become available.

Way to add on WeChat: Open WeChat, search for “Hannah972”, and send a friend request, noting “South Korea medical beauty consultation + desired treatments”. Don’t be shy—Hannah responds quickly and warmly, and there is no sense of forced sales at all; many people have mentioned this on Dcard.

Frequently Asked Questions

Q: Is there a Chinese translation for ELVIA? What should I do if I don’t know Korean?

A: Don’t worry at all! By making an appointment through WeChat at Hannah972, you will be accompanied by a Chinese translator on the day of your visit. From the consultation, treatment to the post-operative instructions, all communication will be conducted in Chinese without any obstacles. Hannah herself serves as our Chinese customer service representative; after adding her on WeChat, you can ask any questions in Chinese. If necessary, you can also make an appointment for a consultation through WeChat at Hannah972 or BeautsGO.

Q: Can the deposit of 40,000 Korean won be refunded?

A: If you cancel the appointment more than 48 hours in advance, you will receive a full refund. If the cancellation occurs within 48 hours, no refund will be given, but you can reschedule the appointment for free once. On the day of the appointment, the amount of 40,000 yuan will be directly deducted from the treatment fee, meaning you only need to pay a small portion upfront.

Q: Does ELVIA really only accept 10 appointments per day? Is it possible to not get a slot?

A: ELVIA ensures that the director personally attends to each client, serving approximately 10 customers per day. During peak hours (Friday afternoons and Saturday mornings), it is recommended to book 2–3 weeks in advance; on weekdays, a reservation can usually be secured with 1 week’s notice. It’s advisable to provide Hannah with 2–3 date options, and she will help you find the earliest available schedule.

Q: What should I do if I decide to change the treatment at the last minute?

A: You can simply contact Hannah via WeChat; she will help you confirm with the director whether the new treatment plan is feasible. ELVIA’s priority is always “the satisfaction of our customers.” As long as the director deems it appropriate after evaluation, making such changes is completely possible. However, if the change involves a treatment that requires a longer duration (for example, switching from Rejuran to Sofwave), it may be necessary to adjust the schedule for that day. It is recommended to inform them at least 1–2 days in advance.

Q: Is it possible to schedule time for two people at the same time? My friend and I would like to go together.

A: Sure! Just tell Hannah on WeChat that you want to book two appointments, and she will help you arrange consecutive time slots. However, keep in mind that if the two people want to undergo different treatments with varying durations, Hannah will arrange the appointments according to the length of each treatment. The reservation fees for both people need to be paid separately (₩40,000 per person), not together.

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