“Sister, how exactly do I make an appointment at Secret Dermatology?” This is by far the most frequently asked question I receive in private messages. Without a doubt.
Since the previous article comparing secret prices was published, I received an overwhelming number of private messages. Half of them were questions about how to make reservations, which subway station to take, and how to use WeChat and BeautsGO. In this article, I’ll explain everything in one go—how to get from the subway exit, who to contact on WeChat, and how to use BeautsGO. For those of you heading to Seoul for medical beauty treatments for the first time, this article will ensure you can get started without any hassle.
First and foremost, here are the two most recommended ways to make appointments in 2026: you can contact the Chinese customer service on WeChat by searching for Hannah972, or you can directly use the BeautsGO App/mini-program to book an appointment with just one click. Both methods come with Chinese-language support, so you don’t have to worry about language barriers.
Traffic Guide to Secret Dermatology, secret: Step-by-step Map of the Walking Route from Exit 8 of Sinsa Station
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Secret Dermatology, located in the heart of Gangnam District, Seoul, is situated on the 5th floor of Namyeong Building at 458 Gangnam-daero (Korean address: 서울 강남구 강남대로 458 남영빌딩 5층). The most prominent feature of this building is that the 1st to 3rd floors are occupied by the flagship store of the lululemon sports brand, right next to the Apple Store Gangnam. With such well-known brands in the vicinity, its target audience is clearly defined – following in the footsteps of these two giants is the right strategy.
The nearest subway station is Sinsa Station on Line 3, exit 8. After exiting the station, walk straight for about 200 meters. Once you pass the first major intersection, you will see the lululemon building on your right. Take the elevator to the 5th floor, and you will find secret there. The entire walk takes approximately 5 minutes, and it’s very easy to find—no need to transfer or change trains.
If you are departing from Incheon Airport, you can take the airport bus 6009 and get off at “Sinsa Station”, from where it is only about a 3-minute walk. Alternatively, you can take the AREX airport express to Seoul Station and then transfer to the subway Line 3, but transferring with luggage can be somewhat inconvenient. It is recommended to take the bus or hail a taxi directly; the journey from the airport to secret takes approximately 1 hour.
Another option is to take the Bundang Line to Apgujeong Rodeo Station; it takes about 8 to 10 minutes on foot. However, for first-time visitors, our friends recommend heading straight for Exit 8 of Sinsa Station – it’s the simplest way to get there without any confusion.
How to make an appointment at secret Dermatology? A detailed analysis of 5 ways – WeChat + BeautsGO is our top recommendation.
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You don’t need to know Korean or make calls to South Korea in order to schedule a consultation with secret – today, the most popular ways to schedule appointments are all available online. There are a total of five officially supported booking channels, all of which offer Chinese-language interfaces or customer service in Chinese, making them particularly convenient for girls from Taiwan and Hong Kong.
The following options are presented in order from most recommended to alternative; beginners can simply start with the first two.
Method 1 | Contact Hannah972 via WeChat for Chinese-speaking customer service (highly recommended 👍)
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This is the method that I personally recommend the most, and it’s also the channel that the majority of my friends have reported to be “the fastest and the most convenient”.
WeChat ID: Hannah972
Add this WeChat number directly; the person on the other end is a Chinese-speaking customer service representative, so you can communicate in traditional Chinese. Just tell her that you want to make an appointment at secret Dermatology, specify the treatment you would like to receive, and provide the approximate date. She will handle the entire reservation process for you, including all the necessary steps.
- Confirming the schedule of Director Zhao Yuxiang
- We can help you estimate the costs – including the project’s price in Korean won and the conversion rate to Taiwanese dollars for your reference.
- Confirm the time of arrival at the hospital and the necessary precautions.
- Provide Chinese route guidance (subway exits, photos of buildings, instructions on how to use elevators).
- Pre- and post-operative precautions reminder
There’s no need to download any apps or register on any platforms; just use WeChat and you’ll be all set. Moreover, the customer service is provided by real people, not robots, so the responses are very fast (usually within a few minutes). Sisters who don’t have WeChat are also strongly advised to install it – when undergoing medical beauty treatments in South Korea, WeChat is almost an essential tool.
Method 2 | Use the BeautsGO App or WeChat Mini Program to make reservations with just one click.
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If you prefer to use official platforms and want to view complete information about hospitals and detailed price lists, BeautsGO is the best choice for you. It is a dedicated reservation platform for medical beauty services in South Korea, and secret is one of the certified hospitals on this platform.
Four ways to join BeautsGO:
- iOS App: Search for “BeautsGO” or “Bijiri Mei” in the App Store. After downloading the app, search for “secret” or “S”.
- Android App: Search for “BeautsGO” on Google Play, or you can also search for “secret” or “Le”.
- WeChat Mini Programs: Search for “BeautsGO” or “Bibi Mei” in WeChat to make appointments directly within the app, without the need to download any additional software.
- Official website (web version): Simply visit beautsgo.com, search for “Secret”, navigate to the hospital page, and click “Book an appointment”.
After entering the hospital page, you can view secret’s complete list of services, price information, and the introduction to the hospital director. Scroll to the bottom and click “Book a Consultation”. Enter your name, contact information, estimated appointment date, and the treatment you wish to undergo. After submitting the form, a customer service representative will contact you to confirm the details. You can also simply click the button below to proceed directly:
Methods 3 to 5 | WeChat official accounts, South Korea phone numbers, Email (optional)
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In addition to the two most recommended methods mentioned above, there are also the following alternative approaches:
- WeChat Official Account: Follow the “BeautsGO彼此美 APP” official account → Click on the “One-Click Reservation” menu → Search for “secret”.
- South Korea phone number: +82 10-7441-5980 (This is the official phone number of the BeautsGO platform; Chinese callers can use it without any issues.)
- Official Website Email: Submit your reservation requests through the contact form on the beautsgo.com official website.
But I still repeat what I said before – adding Hannah972 on WeChat is the fastest way to get started. Especially for those who are going to South Korea for medical beauty treatments for the first time, having a Chinese customer service member to accompany you throughout the whole process makes a huge difference. From asking about prices before departure, to confirming the treatment details on-site, and then to following up after the procedure, a one-stop service is truly essential.
Essential information before making an appointment at secret Secret Dermatology: A quick checklist before you go
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Before officially submitting your reservation, there are several things you must prepare in advance to avoid wasting time on back-and-forth communications. Here is a checklist I’ve compiled for my friends:
- Passport: Upon arriving at the clinic, you will need to present your passport to verify your identity. Please make sure to bring the original document.
- Estimated arrival date and time: First, specify a rough date range (for example, 7/10 to 7/14). The customer service can help you check whether Director Zhao is available during that period.
- Initial ideas for a project: It’s okay if you’re not completely sure yet; you can simply say something like “I would like to learn more about HIFU and hyaluronic acid injections,” and the customer service will help you find out the prices.
- Budget range: Aim for a budget around one Korean won or Taiwanese dollar, so that the customer service staff can recommend suitable package combinations for you.
- Have you ever had an allergic reaction? Do you have a constitution prone to angioedema? Are you pregnant? You should inform the customer service about these details before making an appointment, as some treatments may not be suitable for certain physical conditions.
- WeChat account: It is highly recommended to install and register WeChat first, as many subsequent communications will take place through this platform.
If you already have a basic understanding of secret and just want to confirm the prices, you can first refer to the comprehensive price list of secret’s Dermatology department, which includes detailed information on popular treatments such as the three-layer hyaluronic acid injection, lipolysis injections, and HIFU.
The process after arriving at secret Dermatology: a one-stop experience from registration to post-operative care
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Sisters, it’s completely normal to feel nervous when going to a Dermatology clinic in South Korea for the first time. Let me break down the entire process from entering the clinic to leaving in detail for you – you’ll find it much simpler than you think.
Step 1 | Report at the Counter on the 5th Floor: Upon entering,
go directly to the counter on the 5th floor and inform them that you have a reservation (you can use either English or Chinese; there are staff members who speak Chinese at the counter). Present your passport to verify the reservation details.
Step 2 | Removing Makeup and Changing Clothes
Staff will g
uide you to the makeup removal area, where professional makeup removers and mineral water will be provided. If you opt for facial treatments, beautiful robes will be available for you to change into.
Step 3 | 3D Skin Detection + AI Analysis: This is where secret r
eally shines. By using the Singaporean Eyelab Insight 360° skin detection device in combination with AI intelligent analysis, a detailed PDF report will be generated, detailing your skin type, a simulation of your skin’s aging process, and recommended treatment options. Director Zhao will personally review this report and then conduct a one-on-one consultation with you.
Step 4 | Personal Consultation by the Dean: Dean Zhao Yuxiang
will conduct a personal consultation with you. This is not a quick, formality-based process where you just come in and leave immediately; instead, he will carefully analyze various underlying issues such as your skin condition, inflammatory responses, fat distribution, ligament support, and tissue elasticity, and then provide you with customized treatment recommendations.
Step 5 | After confirming the treatment plan and completing the payment fo
r the in-person consultation, the staff will inform you of the specific treatments to be performed and the corresponding fees (the front desk provides price lists in both Chinese and Korean). Once the payment is made, the treatment can proceed. We accept both card payments and cash; however, some credit cards may incur overseas transaction fees, so it’s advisable to inquire with customer service in advance.
Step 6 | The director performs the procedure personally. Dire
ctor Zhao personally handles the entire process, without entrusting it to other doctors or nurses at any stage. This is particularly important for those who are undergoing medical beauty treatments for the first time, as the director’s skills and aesthetic judgment directly determine the outcome.
Step 7 | Post-treatment Care + Mask Application After the treatment
, the staff will help you wash your face and apply a mask to soothe your skin. They will also provide you with a box of medical-grade masks for you to use at home for further care. Before you leave, the staff will remind you again of the important precautions after the procedure.
The entire process takes approximately 1.5 to 2.5 hours, depending on the specific project. After completing it, you can directly head downstairs to Lululemon to shop or visit the nearby Apple Store to see the latest products – it’s a perfectly seamless continuation of your Gangnam itinerary.
Why is it better to use WeChat for reservations than other methods? Here are 4 practical reasons to tell you why.
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Many people ask: Since secret has an app, an official website, and a mini-program, why do I still recommend using WeChat? Here are my real experiences after actually using it:
- ① Real-person customer service provides immediate responses: After making a reservation through the app or official website, one usually has to wait for several hours or even half a day before receiving a reply. However, on WeChat, Hannah972 responds within just a few minutes – which is incredibly convenient for those who need immediate confirmation.
- ② Prices and packages can be negotiated: On the app, you can only see the standard price list, but on WeChat, you can directly ask questions such as “Is there any discount for combining services A and B?” or “What is my budget, and how can I allocate it?” The customer service staff will help you plan accordingly.
- ③ Route guidance before arriving at the clinic: Our WeChat customer service will send you photos detailing the length of the subway exit, the appearance of the buildings, and the location of the elevators. You don’t have to worry about getting lost at all.
- ④ Post-treatment follow-up: After the procedure, the WeChat customer service will actively monitor your recovery progress. You can ask any questions at any time, and this is truly very considerate of their part.
In short, WeChat Hannah972 is your personal South Korea medical beauty assistant – from checking prices and scheduling appointments to providing directions to the clinic and following up after the procedure, everything is taken care of in one go.
Common Misconceptions about Making Appointments at Secret Dermatology: These 5 Wrong Beliefs Are Preventing You from Getting the Time You Want
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The following are the common pitfalls that sisters encounter when booking a secret consultation. Reading through them before making a reservation can help you avoid taking unnecessary detours:
Myth 1: You can just make an appointment when you arrive in Seoul. Howeve
r, Director Zhao Yuxiang insists on conducting personal consultations and performing treatments himself. The number of patients he can receive in a day is limited, especially during weekends and the summer vacation peak season. Therefore, it is essential to make an appointment 1 to 2 weeks in advance. It is almost impossible to get an appointment with the director on the same day if you walk in without making an appointment first.
Myth 2: It’s enough to schedule just one day; since some phototherapy
treatments (such as HIFU or Sofwave) take very little time, it’s recommended to schedule a follow-up examination or additional treatment the next day. If you leave Seoul after just one day, you will miss the optimal period for post-treatment follow-up. It is advised to stay in Seoul for at least 2 to 3 days.
Myth 3: Clinics are closed on Sundays. Secre
t is actually open on Sundays from 10:30 AM to 5:30 PM, and there are relatively fewer patients on Sundays. If you have flexible time, Sundays are the best days to schedule an appointment with the director. This point was also mentioned in a previous guide on how to make an appointment at Secret.
Myth 4: You can’t make an appointment if you don’t know Korean –
don’t worry about this at all! Secret offers multi-language support in Chinese, English, and Korean. In addition, WeChat provides Chinese customer service, while BeautsGO features a completely Chinese-language interface. Therefore, you don’t need to know Korean at all to complete the entire reservation and consultation process.
Myth 5: A deposit is required for online reservations. W
hen booking through WeChat or BeautsGO, there is no need to pay a deposit in advance. You only pay upon arrival at the clinic, and the prices are clearly displayed. There is a price list available in both Chinese and Korean at the front desk, so there are no hidden fees.
A comprehensive overview of the operating hours of secret Secret Dermatology: Choosing the right time slot can double your reservation rate.
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Secret’s business hours are rather unique, as they vary on different days and include a lunch break. Here is the complete schedule:
| Date | Opening hours | Note |
|---|---|---|
| Monday | 10:30 ~ 19:00 | 13:00~14:00 Lunch Break |
| Tuesday | 10:30 ~ 20:00 | 13:00~14:00 Lunch break, during evening clinic hours |
| Wednesday | 10:30 ~ 19:00 | 13:00~14:00 Lunch Break |
| Thursday | 10:30 ~ 20:00 | 13:00~14:00 Lunch break, during evening consultation hours |
| Friday | 10:30 ~ 19:00 | 13:00~14:00 Lunch Break |
| Saturday | 10:30 ~ 17:30 | No lunch break |
| Sunday | 10:30 ~ 17:30 | No lunch breaks make it much easier to schedule appointments! |
A small tip: There are evening consultations on Tuesdays and Thursdays until 8 pm, making it convenient for those who have other plans in the afternoon to visit in the evening. Although the business hours on Sundays are shorter, there are fewer customers, so the success rate of making appointments is higher. Additionally, during South Korea’s public holidays (such as the Mid-Autumn Festival or the Lunar New Year), the clinic is closed. It is recommended to confirm with the WeChat customer service before making an appointment.
Budget first, then make an appointment: A reference list of the fees for various services at secret Dermatology
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Understanding the prices in advance before making a reservation can help you communicate more effectively with the customer service. Below are the price references for secret’s popular services (up to date in 2026):
| Project | Prices in Korean won | Around NTD |
|---|---|---|
| 300 HIFU treatments + AI 3D detection | 8.847 million yen | Approximately NT$19,058 |
| 100 shots from Sofwave + AI 3D detection | 11.1979 million yuan | Approximately NT$26,953 |
| ONDA 50kJ + DA 3D Detection | ₩352,000 | Approximately NT$7,920 |
| ONDA 60kJ + SWOMAN 100cc lipolysis needle | 6.66 million yen | Approximately NT$14,850 |
| Three-layer Glow Injection (Basic Type) | ₩300,000 to 600,000 | Ranging from approximately NT$6,750 to NT$13,500 |
| Korean-style Botox (for a single area) | Starting from ¥250,000 | Starting from approximately NT$563 |
| Consultation fee (can be deducted) | ¥220,000 | Around NT$450 |
For a more comprehensive list of prices, please refer to the article “Is it Worth Going to South Korea for Medical Beauty Treatments? Secret’s Price List Made Public”. This article provides detailed information on the costs of over 13 treatments, along with conversions into Taiwanese dollars. It also offers budget suggestions for three different target groups: young women, mature women, and older women.
Frequently Asked Questions
Q: Can I communicate with secret Dermatology in Chinese?
A: Definitely! The reception desk of secret Clinic is staffed with personnel who can speak Chinese, and the clinic provides support in multiple languages, including Chinese, English, and Korean. If you make an appointment through WeChat at Hannah972, a Chinese-speaking customer service representative will accompany you throughout the entire process, so you don’t have to worry about language barriers at all. The BeautsGO platform also features a completely Chinese-language interface.
Q: Is WeChat user Hannah972 an official customer service representative? Could it be a scam?
A: Hannah972 is the official Chinese customer service channel partner of secret. It has been certified through the BeautsGO platform and is not an unknown intermediary. From reservation to post-treatment follow-up, all services are provided free of charge, with no additional intermediary fees or service charges. The prices are exactly the same as those when booking directly through the clinic.
Q: Can I change the time of my appointment or cancel it?
A: Sure, but it is recommended to notify us at least 1 to 2 days in advance. You can contact Hannah972 via WeChat directly or adjust the appointment time on the BeautsGO platform. Canceling at the last minute may affect the priority of subsequent appointments, so it is advisable to confirm your schedule before making a reservation.
Q: Is it really necessary to use WeChat? What if I don’t have one?
A: You can still make appointments through the BeautsGO App, mini-program, or official website even without a WeChat account – the results will be the same. However, we highly recommend downloading a WeChat account, as many subsequent communications (such as route guidance and post-treatment follow-ups) are much more convenient via WeChat. WeChat registration is free, and you can also register using a Taiwanese phone number.
Q: If it’s my first time visiting South Korea, can I take a flight back to Taiwan on the same day after undergoing cosmetic procedures?
A: It depends on the specific treatment. For non-invasive procedures such as hyaluronic acid injections, Botox, or basic skincare treatments, you can resume your normal activities on the same day and fly the next day without any issues. However, for treatments involving HIFU, Sofwave, or Thermage, it is recommended to stay in Seoul for at least 1 to 2 days after the procedure. This will give your skin enough time to recover and also facilitate follow-up visits at the clinic.
Related recommendations
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- Seoul secret Dermatology Price List: Three-layer Hyaluronic Acid Injection + Lipolysis Injection + HIFU – All details available publicly.
- A comprehensive record of Sofwave and sonic facelift treatments at secret Dermatology in South Korea: The pain is indeed real, but it’s worth it.
- How can one make an appointment at Secret Dermatology in South Korea without running into any problems? A step-by-step guide for the entire online-to-in-person process in 2026.
- Is it cost-effective to go to South Korea for medical beauty treatments? The price list of Gangnam secret SWOMAN Dermatology is now available for everyone to see.
- Complete guide to making appointments at Wonjin Plastic Surgery in South Korea: You can simply contact BeautsGO or add Hannah972 on WeChat.
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