Rejuran PN Dermatology’s Rejuran PN treatment has recently become the subject of numerous inquiries on platforms like Dcard and Threads: “How do I make an appointment?” “Can I come without knowing Korean?” “How much does the consultation cost?” I receive these questions in private messages every day. Since I recently went to Rejuran PN for a treatment myself last week, I experienced the entire process from booking to consultation to treatment. So, I thought I would compile the most common questions along with all the official reservation information into this article. Next time someone asks me, I can just refer them to this post. Director Kim Shi-lin has 19 years of experience; consultations are conducted one-on-one by female directors. The Rejuan PN clinic is located just 2 minutes away from Exit 3 of the station – all this information is listed below. Save it and read it later!
Why is it necessary to make an appointment at Serene Dermatology for Seongsu treatments? Three common pitfalls when going there without an appointment in person
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Serene Dermatology is a walk-in-free clinic and does not accept walk-ins. This is not an exception among the few such clinics in South Korea, but rather a service model deliberately designed by Dr. Kim Si-lin herself. She insists on providing one-on-one consultations, handling every patient from the initial consultation to the actual treatment herself, without adopting a mass-service approach. As a result, the number of available appointments each day is fixed and limited. If you arrive without making an appointment, you are likely to encounter one of three situations: First, the clinic may be fully booked for the day, and you will be refused entry; second, you may be asked to wait for 2 to 3 hours or more, depending on your patience; third, even if you manage to get a spot, there may not be enough time to complete the entire treatment process, and you might only have a brief 5-minute consultation before starting the procedure, leaving no time for proper communication.
I made my appointment through the BeautsGO platform and selected a time slot at 2 pm on Thursday. The entire process, from entering the venue to leaving, took approximately 1.5 hours, and there was plenty of time for communication at every step. If you also want to have such a comprehensive experience, making an appointment is the only way; don’t take the risk of going there on a whim.
A comprehensive analysis of the reservation methods at Serene Dermatology | Which is the fastest way to make a reservation: BeautsGO, WeChat, or phone?
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Currently, Serene Dermatology offers three different ways to make appointments, each with its own advantages and disadvantages. I have personally tried all three methods and highly recommend BeautsGO for the following simple reasons: it features a Chinese-language interface, provides immediate confirmation of appointment times, and requires no installation of any additional apps. I will explain each option in detail below.
① Booking through the BeautsGO platform (highly recommended): Simply search for “Serene Dermatology” on the BeautsGO website or app, select the desired date and time, and you will receive a confirmation reply within 1 hour after submitting your reservation. The entire process is conducted in Chinese, so you don’t need to know Korean. After a successful reservation, you will receive an confirmation email containing the clinic’s address, transportation details, and important notes for the appointment. In my experience, I submitted a reservation on a Wednesday evening and received confirmation the next morning – the process was very efficient.
② Reservation via WeChat customer service: Add WeChat ID Hannah972, and our Chinese-speaking staff will help you check available schedules and confirm the time. The response time is usually within 1-2 hours, which is slightly slower than that of BeautsGO but still acceptable. The advantage is that you can ask specific questions directly (for example, “If I want to get the Rejuran PN treatment, how much time will it take?”), and the staff will recommend the most suitable schedule based on your needs.
③ Telephone reservation: You can make a reservation directly by calling the clinic, but you must either speak Korean or find a Korean friend to help you with the reservation. For international visitors, this method is too costly in terms of communication, so it is not recommended.
Step-by-Step Guide to Online Appointments at Serene Dermatology | From Search to Confirmation of Appointment Time, Everything in Chinese
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Here are the 5 steps I actually followed to make a reservation through BeautsGO – it’s really super simple and can be done in just 5 minutes.
Step 1: Search for Serene Dermatology. Open BeautsGO and enter “serene” or “Seongsu” in the search bar, and you will immediately find the page for Seongsu Serene Dermatology. Click on it to view the clinic’s profile, information about the leading director, a list of services, and price details.
Step 2: Select the desired appointment date and time. There is a “Book an Appointment” button on the page; clicking it will open a date selector. Serene is open from 11:00 AM to 8:00 PM on Mondays, Tuesdays, Thursdays, and Fridays, and from 11:00 AM to 4:00 PM on Saturdays. It is closed on Wednesdays and Sundays. It is recommended to schedule an appointment on Thursday or Friday afternoon, as these times tend to have fewer people and shorter waiting times.
Step 3: Fill in your basic information. Enter your name, phone number, and the treatment you would like to undergo (you can initially write “Rejuran PN” or “To be determined after a face-to-face consultation”). After submitting the form, the system will automatically send you a reservation request.
Step 4: Wait for the confirmation reply. You will usually receive a confirmation notice within 1 hour, which will include the complete address, transportation options, and precautions for the in-person consultation. If the selected time slot has already expired, the customer service staff will proactively suggest other available dates.
Step 5: Go to the clinic on the same day. Bring your passport and the reservation confirmation letter, and walk for 2 minutes from Exit 3 of the Seongsu station according to the given address. Upon entering, inform the staff of your name and reservation time, and a nurse will take you to the consultation room.
Seongsu Dermatology’s Consultation System Led by Director Kim Shi-lin | 19 years of experience – One-on-one consultations with the female director, no mass treatment models allowed
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It is worth mentioning in particular Dr. Kim Shi-lin’s consultation system, as this is what sets Serene apart from other Dermatology clinics. With 19 years of clinical experience and a Doctor of Medicine degree from Konkuk University, Dr. Kim has previously served as the director of several well-known clinics, including Beauty Note, Cell Clinic, DrDesigner, and VLive. Eventually, she decided to open her own premium clinic at Seongsu. She insists on personally handling every client from the consultation stage to the actual treatment, avoiding the half-hearted approach where an assistant conducts the consultation while the doctor only intervenes during the procedure.
The consultation takes approximately 15 to 20 minutes. Director Jin will use a mirror to analyze the condition of your skin area by area and then provide suggestions based on your needs. She never forces you to opt for a certain package. I originally only wanted to use the Rejuran PN treatment, but after examining my skin, she said, “Your Pores issues are quite noticeable. It would be more effective if you combine it with the Potenza Pores Probe.” Such professional recommendations, rather than being made just to meet sales targets, really put people at ease.
The consultation fee is ¥15,000 (approximately NT$350). If you undergo the treatment on the same day, the consultation fee will be fully refunded. This system is quite reasonable – the treatment is only performed after a confirmed diagnosis, and it’s not designed to generate revenue from the consultation fee itself.
Recommended appointment times and schedules at Serene Dermatology | Which day of the week has the least waiting time? Avoid these 3 unfavorable periods.
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Based on my own experience and the suggestions from BeautsGO customer service, here is a guide to scheduling appointments at Serene Dermatology.
Optimal appointment times: Thursday/Friday afternoons from 2:00 to 4:00 PM. These two afternoons see the fewest customers, so the waiting time is shorter, and the director has sufficient time to conduct a thorough consultation and perform the treatment. I went at 2:00 PM on Thursday, and the entire process, from entering the clinic to leaving, took 1.5 hours—every step of the way was smooth and unhurried.
Try to avoid these 3 peak hours:
① All day on Saturdays – On Saturdays, the business is only open from 11:00 to 16:00. Due to the short operating hours and high demand, schedules are always very full; it is recommended to book at least 5 days in advance.
② Monday mornings from 11:00 to 13:00 — During Monday consultations, many patients who made appointments the previous day gather at the clinic, and the first two hours are usually the busiest period.
③ During South Korea’s public holidays – the number of customers surges 1-2 days before the holiday begins and on the first day after it ends. It is recommended to book at least one week in advance.
Advice for international guests: It is recommended to make a reservation at least 3 to 5 days in advance. Once your travel plans are confirmed, book your appointment immediately, rather than waiting until the day before you depart – especially for treatments like Rejuran, which require anesthesia and have limited availability.
Frequently Asked Questions
Q: How much is the consultation fee at Serene Dermatology for Seongsu treatments? Will any fees be refunded after the treatment?
A: The consultation fee is ¥15,000 (approximately NT$350). If the treatment is scheduled on the same day, the consultation fee will be fully refunded; otherwise, it must be paid. This system is very transparent, so there’s no need to worry about being overcharged. If you need further information, you can schedule a consultation by contacting Hannah972 on WeChat or BeautsGO.
Q: Can I visit the Serene Dermatology clinic if I don’t know Korean?
A: Absolutely! The BeautsGO platform allows you to make appointments entirely in Chinese, and our WeChat customer service representative, Hannah972, also responds in Chinese. There are signs indicating Chinese support inside the clinic, and although Dr. Kim conducts consultations primarily in Korean, the nurses will assist with translations. It’s recommended that you write down your requirements on your phone before the consultation—either in Korean or Chinese—to facilitate smooth communication.
Q: Is it possible to make an appointment and go to Serene Dermatology on the same day?
A: Theoretically, it’s possible, but the success rate is very low. Serene is a reservation-based clinic, and the schedules are usually filled 3 to 5 days in advance. Last-minute reservations are only possible if there happen to be available slots; it’s not recommended to rely on such luck. If your schedule is really tight, you can add Hannah972 on WeChat and ask the customer service whether there are any available appointments on the same day. This will probably be faster than trying to reserve directly through BeautsGO.
Q: Can I reschedule or cancel my appointment after making it?
A: Certainly. The BeautsGO platform allows for schedule changes and cancellations. It is recommended to notify the clinic at least 24 hours in advance to avoid occupying a slot and affecting other customers. Our WeChat customer service can also assist you with schedule adjustments. There is no charge for cancellations, but frequent cancellations may affect the priority of your next appointment.
Q: Does Dermatology Serene charge extra for foreign patients?
A: No extra charges! At Serene Dermatology, the prices for all services are uniformly applied to both local South Koreans and international customers; there is no additional fee for foreigners. The price for Rejuran PN is 927,000 won per 2 centum cores, and the cost of Potenza treatment is 918,150 won per session. Whether you are from Taiwan, Japan, or South Korea, the price remains the same.
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