When I first went to South Korea for cosmetic procedures, my biggest concerns weren’t about the results, but rather whether the reservation process would be complicated, whether I could communicate since I didn’t speak Korean, or whether I would get overwhelmed upon arriving at the clinic. Last month, I had my first cosmetic experience at Peche Dermatology in Gangnam, Seoul. From making the online reservation to entering the clinic, everything was provided in Chinese, so I faced no language barriers at all. This article details the entire reservation process, the necessary preparations, and things to keep in mind on the day of the appointment. If you’re going for the first time, following these steps will ensure a smooth experience for you.
Why choose Peche for your first experience in South Korea’s medical beauty industry?
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Before deciding to go to Peche, I actually compared several Dermatology clinics in Gangnam. I ultimately chose Peche for my first experience with medical aesthetics in South Korea for these main reasons.
First and foremost is the Chinese-language service. This is truly crucial for Taiwanese people visiting South Korea for medical aesthetics treatments for the first time. Peche provides comprehensive Chinese-language consultation and on-site translation services – from making appointments to undergoing consultations and receiving post-treatment instructions, everything can be communicated in Chinese throughout the entire process. There’s no need to worry about not understanding Korean or failing to comprehend the post-treatment guidelines.
Secondly, there is the geographical location. Peche is located just 5 minutes away from Gangnam Station. You can take the AREX from the airport directly to Gangnam Station and then walk from there, without having to transfer several times on the subway. After the treatment, you can also go straight to COEX or Seokchon-dong to shop and eat, giving you great flexibility in your schedule.
The third aspect is the aesthetic style of the clinic director. Director Peche’s evaluations on Dcard and REDnote both mention that he “has a keen eye for aesthetics” and “does not follow rigid templates.” Instead, he customizes treatment plans based on each person’s unique facial structure and bone features. For those undergoing this procedure for the first time, it is truly crucial to find a clinic director who is willing to take the time to communicate with them in detail.
A comprehensive guide to making appointments at Peche Dermatology: Understand all three methods at once
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There are mainly three ways to make reservations at Peche. Personally, I highly recommend the first one: the BeautsGO online reservation system, as it is the most convenient and comes with a Chinese interface. Below, I will detail the advantages, disadvantages, and steps for each of these three methods.
Method 1: Online reservation through the BeautsGO platform (highly recommended)
This is the method I actually use, and it is currently the most suitable reservation channel for overseas travelers. BeautsGO is a South Korea-based medical beauty reservation platform dedicated to serving international customers. It has an official partnership with Peche, and there are no additional fees for making reservations through this platform.
Specific steps for implementation:
- Open the BeautsGO website or app (which supports Traditional Chinese language).
- Search for “Peche” or “Peche” to find Peche Dermatology Gangnam.
- View the available treatments and schedule times, and select the treatment you would like to undergo.
- Fill in the basic information (name, contact details, desired date and time).
- After submitting your reservation request, you will usually receive a confirmation message within 24 hours.
- After receiving the confirmation, just go to the clinic at the designated time.
The advantage of this approach is that the entire process is conducted through a Chinese-language interface, allowing you to clearly see the details of each treatment and the approximate cost range. This way, you won’t discover that the prices exceed your budget once you arrive at the clinic. In addition, BeautsGO’s customer service team will assist you in communicating with the clinics, so you can address any concerns before proceeding.
Method 2: Make a direct reservation via WeChat.
If you are accustomed to communicating via WeChat, you can also directly add Peche’s Chinese customer service on WeChat to make an appointment. This option is ideal for those who have already decided on the treatment they want to undergo and would like to clarify all the details before making a final decision.
WeChat reservation process:
- Scan the QR code or search for the WeChat ID to join our Chinese customer service team.
- Inform the customer service of your requirements (which treatment you would like to undergo and the desired schedule).
- The customer service will check with the director whether there are available slots during the time you wish to make an appointment.
- Complete the reservation registration after confirming the time.
- Before you set off, the customer service will remind you again about the items you need to bring and the precautions you should take.
The advantage of making appointments via WeChat is that you can get instant answers to questions such as “Can I go shopping right after the treatment?” or “How long does it take for the anesthesia to wear off?” The customer service responds very quickly, usually within working hours.
Method 3: Make an appointment by phone or in-person.
The third option is to call the clinic directly to make an appointment or to go to the clinic in person to register. However, I personally do not recommend these two methods for first-time visitors. With phone appointments, the nurse may not speak Chinese, making communication more difficult; whereas on-site registration carries the risk of not being able to get a slot, especially on weekends and during public holidays in South Korea when schedules are often full.
If you insist on making an appointment by phone, Peche’s phone number is 02-544-9920. It’s recommended that you ask a friend who speaks Korean to make the call for you, or use a translation app to assist in the communication.
What should you prepare before making an appointment? A comprehensive checklist before you proceed.
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Many people think that as long as they make a time appointment, they can set off immediately. However, there are actually some other things that need to be taken care of before departure. Below is a checklist I have prepared; following these steps will ensure that you don’t end up in a flurry at the scene.
- Confirm the reservation details: Double-check the reservation date, time, and service name. It is advisable to take a screenshot of the confirmation information for future reference in case it is needed.
- Learn about the basic information of the project: Find out in advance approximately how much it will cost, how much time it will take, and whether anesthesia is required. Having this information in mind will help you avoid being startled by any last-minute changes.
- Plan your travel route: Find out how to get from where you live to Gangnam Station and how long it will take. It is recommended to arrive 15–20 minutes ahead of the scheduled time to allow for any possible delays in finding your way or completing the necessary procedures.
- Bring your identification documents: Both a passport and a foreign resident permit are required. When visiting for the first time, you will need to fill out some basic registration information.
- Dress recommendations: Avoid wearing clothes with high collars or those that are difficult to remove. If you are going to undergo facial treatments, it is most convenient to wear tops with buttons in the front. It is also better to apply light makeup or go without any makeup at all, so that the doctor can easily observe the condition of your skin.
- Prepare your payment methods: While most Dermatology clinics in South Korea accept both cash and credit cards, some treatments may only accept one of these methods. It is recommended to bring both types of payment methods with you.
- Post-operative arrangements: If you plan to undergo treatments that require a recovery period (such as Thermage or ONDA), make sure not to schedule too many appointments in the 1-2 days following your treatment to allow yourself sufficient time to rest.
Among these seven items, the first and fourth ones are absolutely essential, while the others can be adjusted according to the situation. When I went there for the first time, just doing the first three items was sufficient, but if you want to be more cautious, it is recommended to prepare all of them.
The entire process of the consultation on that day: the timeline from entering the clinic to leaving
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After understanding the entire process, you will feel more confident. The following is my complete experience on that day at Peche – from the moment I entered the clinic until I left, it took approximately 2 hours in total (including waiting and the post-treatment explanation). The duration may vary depending on the specific treatment, but the general process remains the same.
- Registration Form Filling (about 10 minutes): Upon entering, the receptionist will provide you with a basic information form. You will need to fill in your name, contact details, and any history of allergies. If you have a passport, please bring it along for registration. The form is available in both English and Chinese versions for your convenience.
- Waiting for your number (about 5–15 minutes): After completing the form, wait in the lobby. Peche’s waiting area is very comfortable, with drinks and magazines available. If you arrive early, don’t worry—the staff will arrange things as quickly as possible.
- Skin examination and consultation (about 15–20 minutes): This step is extremely important. The director or consultant will use specialized equipment to assess the condition of your skin—including its moisture level, oiliness, and sensitivity—and then discuss the most suitable treatment plan and dosage based on the results. If you have any questions at this stage, please feel free to ask.
- Confirming the treatment plan and costs (about 5-10 minutes): Determine which treatments will be performed, which brands will be used, and what the total cost will be. Peche ensures complete transparency in pricing; the treatment process only begins after all details have been confirmed, with no hidden fees or surprises.
- Applying the anesthetic (about 20–30 minutes): For injectable treatments, it is necessary to apply the anesthetic first. During this period, you can rest in the treatment room or use your mobile phone. The duration of the anesthetic application will affect the level of pain you experience, so there is no need to rush the nurse to remove it.
- Formal treatment (about 30–60 minutes): This is the core phase of the procedure. The duration depends on the complexity of the treatment; a simple hyaluronic acid injection may take only 30 minutes, while a full-face Rejuran treatment may require 45–60 minutes.
- Post-treatment Care and Instructions (about 10 minutes): After the procedure, basic post-treatment care steps such as applying a mask and using ice packs will be provided, along with detailed instructions on what to pay attention to in the aftermath. Our Chinese-speaking customer service staff will ensure that you fully understand all these guidelines.
- Check out and leave (about 5 minutes): Pay at the front desk and confirm your next appointment (if necessary), then you can head off.
The entire process gave me the impression of being well-organized without any sense of urgency. It was nothing like the assembly-line style of some clinics, where every step was completed in a rushed manner. Especially during the face-to-face consultation, the director took great care to examine my face in detail and even drew diagrams to explain how the treatment would be carried out. This sense of attention and care really put me at ease.
Is it possible to go there without knowing Korean? All your language-related questions answered.
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This is probably the question that everyone is most concerned about. I can answer with certainty: it is completely possible to undergo medical beauty treatments at Peche without having any knowledge of rhyming verses. However, there are some details that you need to be aware of to ensure that the entire process goes smoothly.
Firstly, Peche itself employs Chinese-speaking staff or translators, which is not the case at every Dermatology clinic in South Korea. Customers who make reservations through BeautsGO are usually scheduled during times when Chinese-speaking services are available. Therefore, it is possible to confirm in advance whether a translator will be present during the appointment.
Secondly, both the in-person consultation and the post-treatment explanation will definitely be provided in Chinese. These two stages require particularly precise communication – you need to clearly express your needs and concerns, and you also must fully understand what precautions to take after the procedure. Peche does an excellent job in this regard; it’s not something they handle perfunctorily.
However, there is one important fact to keep in mind: Chinese-speaking services may not be available around the clock. During weekdays during the day, service availability is usually more reliable, but you may need to make a special request in advance for evening hours or on weekends. Therefore, if your Korean language skills are zero, it is recommended that you try to schedule appointments during weekdays during the day.
It is also recommended to download a translation app on your mobile phone for emergencies, such as Papago or Google Translate, in case you need to communicate with people who do not speak Chinese. I actually didn’t use it on that day, but it’s always better to be prepared.
Are the fees transparent? Information on payment methods and refund policies
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When it comes to money, everyone cares a lot about it. I can assure you that the fees at Peche are completely transparent; there will be no sudden additional charges halfway through the process.
Throughout the entire process, the total cost will be informed to you after the initial consultation to confirm the treatment plan and before the actual procedure begins. The treatment will only start if you give your consent; if you change your mind, you can cancel it at any time (of course, it’s best to inform us in advance to avoid wasting either of our time).
Payment methods: We accept both South Korean won in cash and credit cards (Visa, Mastercard, and UnionPay are all accepted). Regarding exchange rates, most clinics’ card readers automatically convert the amount based on the current day’s rate. If you want to estimate the approximate amount in Taiwanese dollars in advance, you can use a mobile app for currency conversion – generally, ₩100,000 is equivalent to around $2,300-2,400 in Taiwanese dollars (subject to exchange rate fluctuations).
Refund policy: If you cancel the appointment before the procedure begins, usually no fee will be charged. However, if the procedure has already started (for example, if some Filler has already been injected) and you request to stop it midway, the cost of the materials that have already been used may not be refundable. It is recommended to confirm the specific regulations during the consultation.
It’s also worth mentioning that Peche does not charge extra fees for foreign customers. This is particularly important, as some clinics do raise their prices for overseas visitors, but Peche applies the same pricing standards to both locals and foreigners.
Who is Peche Dermatology suitable for? And who is it not recommended for?
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Every clinic has its ideal target audience. Based on my observations and experiences, here are the situations in which I believe it would be most suitable or less appropriate to visit Peche.
Suitable for these people:
- For those going to South Korea for medical aesthetics treatments for the first time – the Chinese-speaking services are excellent, the procedures are clear, and the staff are very friendly towards newcomers.
- For those who care about aesthetic quality – the director doesn’t follow any preset templates; instead, they will tailor a plan specifically for your facial structure.
- For those who prefer the Gangnam area, it offers convenient transportation and a wide range of options for shopping and dining in the surrounding areas.
- For travelers who prefer to “get it all done in one go” – booking, consultation, treatment, and post-treatment care, all completed in one stop.
- For those with budgets within the lower-middle-class range – these options offer reasonable prices and a high cost-performance ratio compared to similar products in the same area.
May not be quite suitable for:
- For those who are looking for the lowest price, Peche isn’t necessarily the cheapest option; other places may offer the same service for tens of thousands of won less.
- For those who require long-term follow-up and management, if the person is in Taiwan, the cost of each flight to South Korea must also be taken into account.
- Those who prefer major plastic surgery procedures tend to lean towards more minor cosmetic treatments such as injections, device-based treatments, and skin care; Peche focuses on these areas rather than major surgeries.
- For those who expect immediate results: minimal invasive cosmetic procedures usually require multiple treatments to achieve the best outcomes, so patience is essential.
To put it simply, if this is your first time considering minor cosmetic procedures in South Korea, and you are looking for reliable Chinese-speaking services without being too concerned about the cost, Peche is indeed a great starting point. However, if you are seeking extremely low prices or need more extensive plastic surgery, you may need to consider other options.
Frequently Asked Questions
Q: Can I reschedule or cancel my appointment after making it?
A: Certainly. It is generally recommended to notify us at least 24 hours in advance if you need to reschedule or cancel your appointment, so that we can free up the time for other customers in need. If you cancel at the last minute on the same day, it may be recorded (repeated last-minute cancellations could affect your ability to make future appointments). If necessary, you can adjust your appointment by contacting Hannah972 via WeChat or through the BeautsGO platform.
Q: How many days in advance should I make a reservation?
A: It is recommended to book at least 3 to 7 days in advance. During weekends and South Korea’s national holidays (such as Spring Festival, Mid-Autumn Festival, Children’s Day), slots are usually fully booked, so it may be necessary to book more than 2 weeks in advance. On weekdays, there is usually more flexibility; sometimes, it is still possible to get a spot by booking just one or two days in advance.
Q: Can I go shopping or apply makeup immediately after the procedure?
A: It depends on the specific treatment. After minor procedures such as hyaluronic acid injections or skin treatments, you can resume your normal activities, but it is recommended not to wear heavy makeup on the same day to give your skin some time to recover. For treatments involving injections like Filler or botulinum toxin, it is advisable to avoid strenuous exercise and high-temperature environments (such as saunas or hot springs) on the same day. The nurse will go over all the post-treatment precautions with you in detail after the procedure.
Q: Can men also attend?
A: Of course! Peche treats both men and women. In fact, there are quite a number of male clients who come for skin care, acne scar treatment, and Filler injections. Medical aesthetics are no longer exclusive to women; it’s completely normal for men to care about their appearance too.
Q: What should I do if I don’t know what to do for the first time?
A: That’s precisely the purpose of having a in-person consultation. You don’t need to decide everything before making an appointment; you can simply tell the customer service staff your main concerns (for example, “I want to improve my Nasolabial Fold Correction” or “I’d like my skin to look brighter”). Once the doctor sees your face in person, you can then discuss the best treatment plan together. It’s much more efficient to let professionals assess your situation rather than spending hours researching online without being sure of the results. If necessary, you can also get preliminary advice by contacting Hannah972 on WeChat.
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Related recommendations
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- Decoding the prices of medical beauty treatments in Gangnam: Why did I ultimately choose Peche Dermatology? (Includes detailed information on the costs of Filler treatments and skin care services)
- Seoul Dermatology Guide for Medical Aesthetics! The highly recommended Peche Dermatology in Gangnam – the director is not only extremely handsome but also very gentle… and his aesthetic standards are truly top-notch.
- Is South Korea’s Barog Dermatology a kind of assembly-line system? A comprehensive record of the director’s personal consultation service
- True Story of Hand-applied Rejuran at Busan JRYN Dermatology
- Hongdae KATE Dermatology: Pico + Hyaluronic Acid Injection Experience