When it comes to undergoing cosmetic procedures in South Korea, what really causes trouble is not the fear of pain, but the fact that all the apps used in South Korea are in Korean. Even after spending half a day trying to navigate the reservation pages, people still encounter difficulties! Busan floria Dermatology has received a lot of positive reviews on platforms like Dcard and REDnote, but for those who don’t know Korean or how to use these apps, even the simplest step—how to make a reservation—becomes a huge obstacle. In this article, I will explain in detail the two easiest ways to reserve a appointment: you can either use BeautsGO to book online by yourself, or add WeChat contact Hannah972 and ask the customer service staff to help you. I have tried both methods myself, and I will clarify the entire process, the details, as well as the advantages and disadvantages of each one. After reading this, you won’t face any more problems when making reservations.
Why do foreigners face difficulties when making appointments at Busan Floria Dermatology?
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The Floria Clinic in Busan is located in the heart of the Seomyeon business district and is one of the most highly regarded Dermatology clinics in Busan. It specializes in the full range of Rejuran products, Filler injections, and HIFU treatments for anti-aging. However, like many clinics in South Korea, both its official website and the local appointment apps in Korean use solely Korean-language interfaces. For tourists from Taiwan, Hong Kong, and Macau who do not speak Korean, simply understanding what information needs to be filled in on the appointment forms can be quite challenging.
What makes things even more troublesome is that there are several hidden barriers to making appointments for medical aesthetics treatments in South Korea: First, the online booking systems of many clinics require a South Korean mobile phone number for verification, which directly excludes foreigners from making appointments. Second, even if an appointment is successfully placed, the responses from the clinics usually come in Korean via email or text messages, making it impossible for foreigners to understand them and rendering the appointment useless. Third, not all South Korean clinics provide Chinese-speaking customer service. Some claim to offer such services, but in reality, there may only be one translator on-site, and no one is available during the booking process. Although floria Dermatology does have translators on-site, language barriers still pose a significant challenge during the booking process. The following two methods allow you to bypass these obstacles directly.
Method 1: Make an online reservation through BeautsGO – a step-by-step guide with 3 simple steps.
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BeautsGO is a South Korean medical beauty appointment platform specifically designed for foreigners. It supports the Traditional Chinese language interface, and users do not need to have a South Korean mobile phone number or download any South Korean apps – an internet connection is all that is required to make an appointment. Busan floria Dermatology has already joined BeautsGO, and you can directly access information about the clinic, details of various treatments, and price references on the platform. Here are the specific steps to use it:
Step 1: Visit the Floria Dermatology website.
Open the BeautsGO website or app, search for “floria” or “Floria”, and click on the hospital’s homepage. The page will clearly display the clinic’s address, transportation options, business hours, areas of expertise, and user reviews.
Step 2: Select the treatment you wish to undergo and submit your
reservation. From the list of available treatments, choose the one you want (such as Rejuran, Filler, HIFU, etc.), and click “Book Now”. Then enter your name, contact information (you can use a Taiwanese/Hong Kong/Macao phone number), as well as the desired date and time slot. The platform supports Traditional Chinese character input, so there is no need to worry about language issues.
Step 3: After you receive the confirmation not
ification of your reservation, the BeautsGO customer service team will assist you in confirming the appointment time with the clinic. Once the confirmation is complete, you will be notified via the APP or email about the outcome of your reservation. If you encounter any issues throughout this process, there are also Chinese-speaking customer service representatives available on the BeautsGO platform for immediate assistance. From the time your reservation is submitted until you receive the confirmation, the entire process usually takes 1 to 2 business days.
Advantages and disadvantages of booking through BeautsGO in one go
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The experience of using BeautsGO for reservations was generally smooth, but it’s not perfect either. Below is a summary of the pros and cons based on my actual experience:
✅ Advantages:
- Fully Chinese-language interface, zero language barriers – From searching for hospitals to making appointments, the entire process is conducted in Traditional Chinese, with project descriptions and price information also displayed in Chinese.
- There is no need for a South Korea phone number – you can register and make appointments using a Taiwan/Hong Kong/Macao phone number, without having to deal with any verification issues.
- Transparency in hospital information – You can directly see photos of the clinic, operating hours, areas of expertise, and real user reviews on the page, thus reducing the risk of encountering problems.
- Operate at any time, 24 hours a day – The online platform is not restricted by business hours, so you can make a reservation even in the middle of the night if you so desire.
- Platform customer service support — If you encounter any issues during the reservation process, you can contact BeautsGO’s Chinese-speaking customer service team, eliminating the need to communicate back and forth directly with South Korea-based clinics.
❌ Disadvantages:
- Reservation confirmation takes some time – it’s not immediate. You will need to wait 1-2 working days before receiving a reply from the clinic, which can be frustrating for those with tight schedules.
- Information in some hospitals is not updated in a timely manner – the prices or operating hours of certain services may not be current. It is recommended to confirm with customer service before making a reservation.
- It’s not possible to communicate directly with the doctor; during the reservation process, all interactions must go through the platform. If you want to discuss your treatment plan in advance with the director of the clinic, this approach becomes quite limited.
Method 2: Make a manual reservation by contacting Hannah972 on WeChat. A perfect solution for those who are too lazy to handle it themselves.
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If you don’t even want to go through the process of using BeautsGO yourself, or if you prefer more personalized services, adding Hannah972 on WeChat is the fastest way forward. Hannah is a Chinese-speaking customer service specialist who specializes in making appointments for medical beauty treatments in South Korea. She has extensive knowledge about Dermatology clinics in Busan and will recommend the right clinics and treatments based on your specific needs and budget.
Step 1: Add Hannah972 on WeChat. Open WeChat
, search for “Hannah972”, or scan the QR code to add her as a friend. Hannah responds very quickly and usually approves your request within a few minutes.
Step 2: Tell Hannah your requirements. Simply let her know that you want to vi
sit the Floria Dermatology in Busan, what treatments you are interested in, the approximate date you plan to go, and your budget. She will help you confirm the availability of appointments at the clinic, the prices of the treatments, and any relevant precautions based on your information.
Step 3: After Hannah helps you confirm all the details of the
appointment, she will directly make the reservation for you at Floria Dermatology. You just need to provide your name and contact information. Once the reservation is confirmed, she will compile all the relevant details (date, time, address, and notes) and send them to you. You can simply follow these instructions when you arrive in South Korea.
Which option is more suitable for you: BeautsGO or WeChat reservation? A comprehensive comparison of the two methods
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I have personally used both methods, and each of them has its own suitable scenarios. Below, I will help you compare them from four aspects: reservation speed, ease of use, level of service provided, and target audience.
| Comparison Items | Online reservations at BeautsGO | For manual reservations, contact WeChat Hannah972. |
|---|---|---|
| Difficulty of operation | ⭐ Simple – you can operate it all through a fully Chinese interface. | ⭐ Easier – just talk it out, no need for any physical action. |
| Speed of reservation process | ⏳ Confirmation will be provided within 1-2 business days. | ⚡ Processing will begin within a few minutes. |
| Depth of service | 📋 Standardized reservation process | 💎 Personalized consultation + recommendations |
| Suitable for | People who enjoy taking the initiative in their own research and controlling the pace of their projects. | For those who want to save time and need professional advice |
| Methods of communication | Platform messages/email communications | WeChat instant messaging |
| Hospital selection | BeautsGO has entered hospitals | It is possible to make appointments at most of the medical aesthetics clinics in South Korea. |
| Costs | Free of charge | Free of charge (Hannah does not charge a reservation fee). |
| Language support | Traditional Chinese | Real-time conversations in Traditional Chinese |
My suggestion is: If this is your first time undergoing medical beauty treatments in South Korea and you are not yet familiar with the various hospitals and procedures available, I recommend adding Hannah972 on WeChat. She can provide you with professional advice based on your skin type and budget, helping you avoid inappropriate treatments. On the other hand, if you already know exactly what you want to do but just need a convenient way to make an appointment, using BeautsGO alone is sufficient. You can also combine both methods – first check out hospital information and reviews on BeautsGO, and then use Hannah to help you confirm your appointment. This will give you the greatest peace of mind.
The entire process of visiting Busan Floria Dermatology, from making an appointment to leaving the clinic – everything explained in detail.
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Making an appointment is just the first step; you also need to understand the subsequent procedures after arriving in South Korea. The consultation process at floria Dermatology is outlined as follows:
- How to get there: Take Busan Metro Line 1 to Seomyeon Station, and then walk about 8 minutes from Exit 2. The Floria Dermatology clinic is located on the 2nd floor of the E-LAND PEER building, which is easily recognizable from the outside.
- Counter registration – Upon entering the facility, go to the counter and provide your name as scheduled for the appointment. There are Chinese-speaking staff on site to assist you in filling out the basic information form and medical history questionnaire.
- In-person consultation with a doctor – this is a key aspect of floria’s Dermatology services. The director personally conducts one-on-one consultations to thoroughly understand your skin condition and your desired results. It’s nothing like the standard “quick check-up and prescription” process. During the consultation, you can communicate fully through an interpreter and ask all the questions you have in mind.
- Confirm the treatment plan and prices – After the in-person consultation, you will be provided with a detailed treatment plan and cost estimate. The treatment will only begin after you have confirmed that all details are correct, and there will be no hidden additional fees.
- Implementation of treatment: The entire treatment process is carried out personally by the director. floria has three separate treatment rooms, which provide excellent privacy.
- Postoperative Care Instructions — After the treatment is completed, the nurse will provide detailed instructions on postoperative care, and our translators will also ensure that you fully understand everything.
- Payment and Tax Refunds — At Floria Dermatology, tax refunds can be processed directly on-site, eliminating the need to queue at the airport, which is extremely convenient.
Who is floria Dermatology suitable for? And who is it not suitable for?
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Floria Dermatology positions itself as a high-quality clinic specializing in the pursuit of “natural beauty,” rather than being a low-cost, fast-turnover establishment. The following criteria can help you determine whether it is right for you:
✅ Suitable for the following groups:
- For those new to the medical beauty industry who seek natural results, Director Shin Ji-hye is renowned for her “natural-looking” injections that do not create an obvious plastic-like effect, making her an ideal choice for those trying medical beauty treatments for the first time.
- We place great emphasis on the quality control ensured by physicians performing the procedures personally. All four directors of our hospital are graduates of the Seoul National University system. This is not a clinic where nurses are simply responsible for administering injections; from the initial consultation to the actual treatment, all procedures are carried out directly by the directors themselves.
- For those who are considering Rejuran or Filler injections — floria offers a complete range of Rejuran products (in white, red, blue, and black packaging), as well as a wide selection of Filler brands such as Juvederm, Hyaluronic Acid, and Restylane, providing ample options to choose from.
- For independent travelers with a tight schedule but still interested in undergoing cosmetic treatments, Seomyeon is Busan’s most bustling shopping district. After the treatment, you can go straight out shopping and dining, making the most of your time.
- For those who value privacy: The hospital offers VIP International private rooms, with one room per patient, ensuring no overcrowding with strangers.
❌ Not suitable for the following groups:
- For those who seek the lowest prices — floria is not a clinic that focuses on offering low-cost services. If your budget is extremely limited and you are only interested in the cheapest option available, you may need to consider other alternatives.
- For those who need to schedule a consultation on Sunday: the clinic is closed on Sundays and holidays, so appointments can only be made on weekdays or Saturdays.
- For those who wish to undergo major cosmetic surgeries — floria specializes in Dermatology and minor cosmetic treatments such as injections, phototherapy, and skin care services; it does not offer procedures like Double eyelid surgery or rhinoplasty.
Frequently Asked Questions
Q: Is it really possible to make an appointment at floria’s Dermatology without knowing Korean?
A: Definitely. In fact, it’s completely unnecessary to know Korean. The BeautsGO platform uses a full Traditional Chinese interface for reservations, and communication via WeChat with Hannah972 is also in Chinese. Floria Dermatology has several Chinese translators on staff – from check-in at the reception, during doctor consultations, to post-treatment explanations, translation services are provided throughout the entire process, ensuring zero barriers to communication. If you need to make a reservation or seek consultation, you can contact us directly through WeChat Hannah972 or the BeautsGO platform.
Q: Is there any difference in the fees between booking through BeautsGO and booking via WeChat?
A: Both reservation methods are completely free, and no additional fees will be charged for the reservation process. The treatment costs will be directly quoted by Floria Dermatology after the in-person consultation; there will be no difference in prices depending on the method of reservation you use. It should be noted, however, that the prices at Floria Dermatology are uniformly applied throughout South Korea, and foreigners will not be charged any extra fees.
Q: Can I change or cancel my reservation after making it?
A: Sure. If you booked through BeautsGO, you can directly modify or cancel your reservation within the app. If you booked via WeChat at Hannah972, just message her directly, and she will help you handle it. It is recommended to notify us at least 24 hours in advance to avoid affecting your future booking history.
Q: How far is floria Dermatology from Seomyeon Subway Station? Can I go shopping right after the medical treatment?
A: It takes about 8 minutes to walk from Exit 2 in Seomyeon. The E-LAND PEER building is located right in the heart of the shopping district. After undergoing non-invasive treatments such as Rejuran or Filler injections, your face may turn slightly red, but this does not affect your daily activities at all. You can simply wear a mask and go shopping in the Seomyeon underground mall or Lotte Department Store. If you have undergone HIFU or any other treatment that requires a short recovery period, it is recommended to wear a hat for extra protection.
Q: Can I just show up on-site without making an appointment?
A: It is not recommended. Floria Dermatology is a popular clinic in Seomyeon, and the schedule of the director is often fully booked. Going there without making an appointment in advance is likely to result in a wasted trip. It is highly advised to book at least 3–5 days in advance; during peak seasons (such as holidays or long weekends), it is better to book 1–2 weeks in advance to ensure you get the desired appointment time. For more details on booking, please add Hannah972 on WeChat to check the current availability.
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customer service will respond immediately.
💬 WeChat reservation: Hannah972
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